Refund policy
1. Returns & Exchanges
At Kingdom-Minded Accessories, LLC, we want you to be satisfied with your purchase. We accept return requests within 30 days of the delivery date for eligible items that arrive damaged, defective, or significantly different from what was ordered. To be eligible for a return or exchange:
Your request must be submitted within 30 days of delivery. The item should be in its original condition whenever possible. Photos of the product and packaging may be required to process your request. Items showing signs of misuse, excessive wear, accidental damage, improper care, or unauthorized alterations are not eligible for return or exchange.
2. Refunds
Once your return request has been reviewed and approved, refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued. If a full refund is not appropriate, a partial refund may be offered at our discretion when applicable.
3. Return Shipping
Unless the product arrived damaged, defective, or we shipped the wrong item, customers are responsible for return shipping costs. Original shipping charges are non-refundable unless the return is the result of our error.
4. Cancellation Policy
Orders may be canceled any time before they have been fulfilled or entered into production. Once an order has been fulfilled, shipped, or production has begun, it cannot be canceled.
5. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. Include:
Your order number
A description of the issue
Clear photographs of the item and packaging
We'll review your request promptly and work with you toward an appropriate resolution.
6. Fraud Prevention
Kingdom-Minded Accessories, LLC reserves the right to deny any return, refund, or exchange request involving suspected fraud, abuse of this policy, false claims, or other misuse of our services.
7. Personalized, Custom, and Final Sale Items
Personalized, custom-made, clearance, promotional, gift card, and any items designated as Final Sale are generally not eligible for return or refund unless they arrive damaged, defective, or incorrect.
8. How to Request a Return
To request a return or exchange, please contact us at: support@kmapparelgifts.com . We strive to respond to all return requests as quickly as possible. Please include:
Your order number
The reason for your request
Photographs, if applicable
9. Policy Updates
Kingdom-Minded Accessories, LLC reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will become effective immediately upon being posted to our website.